TECH SERVICES Apple Computer opened it's first retail store in 2001, 17 years after we first started working on Apple Macs (1984). IBM introduced it's PC-XT (with Dos v2.0) in 1983, the first year we started working with Microsoft based computers. Our personal computer technical experience is 30 years strong, and reaches back to the very beginnings of the personal computer industry. With our extensive training, certifications and experience with Windows and Apples, we are able to address most any technical problem or failure. There is a simple reason that we partner with local Apple stores - we can do things others can't.
Infections & Corruptions
To be clear, ALL computers are susceptible to software damage. We see Apple computers every week that have multiple security breaches - viruses, malwares, keyloggers, hidden unwanted apps. The Windows computers get the worst of it, but the Apples are quickly catching up. Computers need regular cleanups, tuneups and fast recovery services when compromised, to minimize damage and loss. Performance and productivity are impacted, your personal data and financial information are at risk.
Crashes & Recoveries
People don't backup their computer hard drives. Cloud backup services are inadequate and frfequently incomplete. Local drive backups (whether connected hard disks or network backup drives), need to be setup correctly, monitored and tested every few weeks. Plus, hard drives crash, which makes data loss a dangerous reality. We can design a multi-tiered and redundant backup strategy, and then help monitor for performance and reliability. Finally, we can recover crashed hard drives and rebuild user accounts. Our success rate is over 90%, and our customer satisfaction levels speak for themselves (see the "Ratings" tab above for details).
APPLE MAC OSX Computers We have a unique expertise on the Apple Mac platform. We understand it better, we have seasoned Apple technicians on staff, we can open up and work on most Apple computers (desktop and laptop), and we can perform Apple software repairs and recoveries. Many service centers can provide Windows hardware repair, yet few offer software services. Not many service centers have the necessary talent and expertise to properly service Apple Mac hardware and software repairs. We can repair & upgrade any Mac OSX software from old to new.
MICROSOFT Windows Computers Whether you are running Vista or Windows (v7, v8, 10), your computer needs regular maintenance and tuneups. As Windows PCs are more susceptible, they need frequent checkups and monitoring. When a Windows computer come in, the chances of it being infected or compromised are good. The chances are also good that hard drives are not being backed up, security updates are overdue, protection services are not running, data & user accounts are at-risk or are already compromised. Surprisingly, most computer repair vendors either don't know how or are afraid to offer these protection and recovery services. Your data is KING, yes the average service provider focuses on hardware repairs, not software, data or apps. We can repair & upgrade any Windows software from old to new.
PAUL BRYAN INC . 978.369.0450 28 concord xing, concord, ma 01742 office hours by appointment - call to schedule